Hi I have the requirements for the ID verification and I can't do that. Please fix or help me as soon as possible. And please I don't want your copy and paste answers. I fixed my UpWork name to reflect what it says on my ID. I am waiting for approval.
I wish I could contact support directly or open an ticket but your ticketing system does not exist.
Hi Ming Lu and Claudia,
Thank you for reaching out to us. I've escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with your verification processes.
Getting this error:
Unfortunately, you cannot submit a proposal for this job post because it requires location verification. Based on your previous attempts, you are currently not eligible to verify your location. Please contact customer support.
I had uploaded the driver's id once but it said verification failed.
I need help on this.
Please help me resolve the issue.
I have been trying to upload my personal ID. My account has been put on hold due to the system not being able to recognize the identification. (driver's license). What are the next steps to get this issue resolved?