United States Location Verification - Unable to do

[Riri A]

Hi Loren,

Thank you for reaching out. A member of our team will reach out to you directly to further assist you with verifying your location. Let me know if you need anything else. 

[Jessica M]

Hi I was wondering when I’d hear back from someone to verify my identity? Thanks so much.

[Bojan S]

Hi Jessica,

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.

[Adam S]

I wanna verify my ID, I have tried many times but it didn't work and now it tells me that I've reached the maximum number of tries to upload your ID. what can I do now ?

[Goran V]

Hi Adam,

One of our team members will reach out to you via ticket as soon as possible to assist you further with your verification. Thank you.

[Sean C]

I'm also having the same issue - not sure why Upwork rejected my passport while every other bank and website has accepted it. 

[Goran V]

Hi Sean,

One of our team members will reach out to you as well and assist you further with your verification. Thank you.

[Bravin R]

I need help with ID verification as I depleted the number of uploads you are required to make and now can't get anything done. I would appreciate if you really help me fast and as soon as possible. Thank you in advance

[Joanne Marie P]

Hi Bravin,

A member of our customer support team will reach out to assist you directly via email, thank you!

[Kristin G]

Hello,

I am a new freelancer and I tried to submit a proposal. I was asked to provide ID for verification. I provided a picture of my passport. One minute later and I was advised that it could not be verified and to contact support. What are the next steps to get verification? 

Thank you,

Kristin Grandolfo