United States Location Verification - Unable to do

[Amy B]

I am also experiencing this issue. Your suggestion to click on the "contact customer service" link only brings me back to "Ask the Community" button option. Please provide an alternate solution to this issue so that I am able to bid on projects. 

[Bojan S]

Hi Amy,

One of our team mebers will reach out to you directly and assist you further with your verification process, thank you for reaching out to us. 

[Eduard G]

Hello!

I have tried uploading my ID multiple times and it sall there but it has hit the max limit. May I talk to customer support so I can prove my identity 

[Avery O]

Hi Eduard, James, Jyoti, Rahil, Toluwa, and LyKae, 

I have shared your account information with the Customer Support Team and they will get in touch with to assist you further.

[Juntae D]

I need help with this as well. Unfortunately, it's not allowing us to submit a ticket. Instead, it wants us to "Ask the Community." Please advise...

[Bojan S]

Hi Jon Paul and Juntae,

We'll have one of our agents reach out to you via support tickets to assist you with your verification processes.

Thank you for reaching out to us.

[Johann W]

HI, 

I followed the green link , but it redirects me here. Please help with how to submit ID after the max attempts is reached. Thank you.

[Joanne Marie P]

Hi Johann MIchael, 

A member of our customer support team will reach out to you directly via ticket to assist you further in uploading your ID to verify your location. Thank you!

[Amelia M]

Can someone please help me? I have this message at the top of the screen when I click into a job posting "You've reached the maximum number of tries to upload your ID". When I click on the Contact Customer Support it sends me to this community. I don't see anywhere to upload my ID. I'm happy to do what needs doing, but where do I go?

[Bojan S]

Hi Amelia,

We'll have one of our agents reach out to you via support ticket to assist you with your verification process.

Thank you for reaching out to us.