United States Location Verification - Unable to do

[Bojan S]

Hi Amy,

One of our team mebers will reach out to you directly and assist you further with your verification process, thank you for reaching out to us. 

[Eduard G]

Hello!

I have tried uploading my ID multiple times and it sall there but it has hit the max limit. May I talk to customer support so I can prove my identity 

[Avery O]

Hi Eduard, James, Jyoti, Rahil, Toluwa, and LyKae, 

I have shared your account information with the Customer Support Team and they will get in touch with to assist you further.

[Kyle M]

I have reached the max time to upload my id twice now. Can someone you help me with verifying my location?

[Jo-An B]

Hi Kyle,

Sorry to hear you're having verification issues. One of our team member will reach out to you directly through ticket. Thanks.

[Thomas E]

I am having the same issue. I am not sure why my ID picture is not being accepted.

[Kalila M]

I am having the same issue. Uploaded a valid California driver's license and everything is clear and visible, but yet your system was not able to verify it. Please help.

[Nina K]

Hi Kalila,

Please go ahead and click on the question mark to the right of the 'Find Jobs' search box, and then click on Help & Support. You'll then be able to click the green "Get Help" button towards the bottom of the page which will allow you to create a support ticket so that the team can assist you with completing the verification.

[Tamara M]

Hello I’m gettinf the same error "You've reached the maximum number of tries for uploading your ID. Please contact customer support."

[Ryan C]

Hello Tamara,

I just checked your account and I could see that you already have a ticket regarding this issue. I will make a follow up on your ticket so our team can assist you. Thank you.