I am also experiencing this issue. Your suggestion to click on the "contact customer service" link only brings me back to "Ask the Community" button option. Please provide an alternate solution to this issue so that I am able to bid on projects.
Hi Eduard, James, Jyoti, Rahil, Toluwa, and LyKae,
I have shared your account information with the Customer Support Team and they will get in touch with to assist you further.
Hi Johann MIchael,
A member of our customer support team will reach out to you directly via ticket to assist you further in uploading your ID to verify your location. Thank you!
Can someone please help me? I have this message at the top of the screen when I click into a job posting "You've reached the maximum number of tries to upload your ID". When I click on the Contact Customer Support it sends me to this community. I don't see anywhere to upload my ID. I'm happy to do what needs doing, but where do I go?