I got a message that I exceeded maximum number of attempts to verify my identity. I only made one attempt to upload my passport photo. How long will my account be on hold and what are the next steps? The e-mail I received didn't give me any information about how or when this issue will be resolved.
Hello - I am having the same issue as Erica. When I attempt to submit a proposal, I get an error that says "You've reached the maximum number of tries to upload your ID." Can you please assist? Thank you! - Justine Parks Rose