I'm new to upwrok and attempting to verify my identity. When I select driver's license and upload the picture, I am getting an error saying my upload is not a valid form of identification. I tried multiple times to retake the picture, but continued to get the same error. I followed the instructions, all corners visible, unedited, etc.
I cannot verify my account because my green card is expired. However I have a government letter extending it for 18 months allowing me to work and travel until the new green card arrives. Who or where can I provide this proof for verification purposes?
I believe it's because of a sticker I'm required to put on the licence when I move (I'm from Oregon). The license is valid, but the system won't read it as so. Is there another way to verify my identity?
Unfortunately, you cannot submit a proposal for this job post because it requires identity verification. Based on your previous attempts, you are currently not eligible to verify your identity Please contact customer support.
I had uploaded the driver's id once but it said verification failed.
I need help on this.
Please help me resolve the issue.
A member of the Customer Support Team will reach out to you to assist you further with your location verification. I apologise for the inconvenience this has caused you.
For some reason, it is not letting me submit a proposal even though I fulfill all of the requirements. Is there a reason for this. It tells me that I have reached the maximum number of tries to submit my ID even though I submitted ID Verification using the exact guidelines.