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United States Location Verification - Unable to do

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3891 of 4,000

Thank you for reaching out to us, Kirk.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 

~ Bojan
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Active Member
Toni A Member Since: Dec 3, 2019
3892 of 4,000

I need to resubmit my identity which was not accepted for some reason. Thank you.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3893 of 4,000

Hi Toni,

 

One of our team members will reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Maysam H Member Since: Dec 3, 2019
3894 of 4,000
Hi I am trying to verify my ID on the app but it wouldn't take it.
I hold an employment authorization card approved by the government.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3895 of 4,000

Hi Maysam,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Katie T Member Since: Dec 3, 2019
3896 of 4,000

I had issues uploading my ID for location verification.  Now I'm locked out.  How do I get it unlocked so that I can try again?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
3897 of 4,000

Hi Katie, 

A member of the Customer Support Team will reach out to you to assist you with your location verification. 


-Avery
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Active Member
Myles H Member Since: Dec 4, 2019
3898 of 4,000

I've uploaded my state ID multiple times and it won't be accepted. I am ready to send it to whoever I need to complete this process.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
3899 of 4,000

Hi Myles, 

A member of the Customer Support Team will reach out to you to assist you further with your concern. 


-Avery
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Active Member
Shirley A Member Since: Dec 5, 2019
3900 of 4,000

Hello, 

I am trying to submit my idea but it kept saying it was an error and now it is telling me that I reached maximum attempts. Is there ab alternate way to submit my ID, so that I can get started. 

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