I have been having difficulty uploading my ID. I have re-taken the image (Driver's Lic.) several times and kept trying to get it to work with each one. Then it said I reached my max number of submissions. I am worried about this locking my account? Please advise.
I have tried several times to verify my ID. I tried horizontal and vertical. Black and white and color. PNG, JPEG and more... still nothing works I am using a normal California drivers license. I have reached my maximum number of tries. I would really appreciate someone to verify my ID so I can start looking for Work!!!!
Thank you for reaching out to us, Michael.
I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with your verification process.
Just to be more clear. I thought my ID quality was the issue but it was the file type. Now I have reached the maximum submissions and it says I need to contact support but I cannot find a phone number anywhere. Is ther anything I can do? Can I get help here?
I apologise for the inconvenience this has caused you. The Customer Support Team will reach out to you through your open ticket to assist you further with your location verification.
It looks like you're trying to verify your location. I will go ahead and share your account information with the Customer Support Team so that they can reach out to you directly, and assist you further with your concern.