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United States Location Verification - Unable to do

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4071 of 4,176

Hi Sofie,

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process.  Thank you!


-Joanne
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Active Member
Mikhial P Member Since: Mar 14, 2017
4072 of 4,176

I just need help to verify my account so i can take jobs and bid on jobs. Any help is appreciated thanks

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
4073 of 4,176

Hi Mikhial, 

It looks like you're referring to your location verification. A member of the Customer Support Team will reach out to you to assist you further with verifying your location. 


-Avery
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Active Member
Mikhial P Member Since: Mar 14, 2017
4074 of 4,176
ok thank you that would be great
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Active Member
Matthew G Member Since: Feb 25, 2020
4075 of 4,176
I tried to verify my identity to access all jobs but it always failed. It says the name on my identity document doesn't match with name on my account.
Help me what I can do next.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4076 of 4,176

Hi Matthew,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
John V Member Since: Apr 4, 2019
4077 of 4,176

Hi, I have had trouble uploading my ID for location verification. it says that I have reached the maximum number of attempts. Kindly help me out.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
4078 of 4,176

Hi John,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
John V Member Since: Apr 4, 2019
4079 of 4,176

Hello Goran, Am yet to receive any communication from your member.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4080 of 4,176

I apologize for the delay in receiving an update, John.

 

I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.

~ Bojan
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