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United States Location Verification - Unable to do

Moderator
Andrea G Moderator Member Since: Jul 7, 2020
4551 of 4,725

Hi Zachary,

 

Someone from our team will reach out to you via support ticket to assist you further with your verification.

 

Thanks!

~Andrea
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Active Member
Ryan Cameron C Member Since: Oct 1, 2020
4552 of 4,725

I am unable to verify my ID using the forms provided. First, it was clear the Real ID's new LN (last name), FN (first, middle name) format is not recognized by Upwork and I was requested to update my Upwork account name. Upon retrying it's telling me that the same image used is now not of valid filetype, size, or DPI.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4553 of 4,725

Hi Ryan Cameron,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us.


~ Bojan
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Active Member
Nhat N Member Since: Oct 1, 2020
4554 of 4,725

Help

 

You've reached the maximum number of tries to upload your ID....

 

-Nhat

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4555 of 4,725

Hi Nhat,

 

One of our agents will assist you directly in verifying your location via a support ticket. Thanks. 


-Joanne
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Active Member
Stacy G Member Since: Oct 2, 2020
4556 of 4,725
My driver's license is poor quality and no way to enhance it so it keeps getting rejected. Is there any other way to verify identity?
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
4557 of 4,725

Hi Stacy,

 

Someone from our team will reach out to you to assist you further with your verification. You can access your ticket here.

 

Thanks!

~Andrea
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Active Member
Michele R Member Since: Oct 2, 2020
4558 of 4,725

Account name matches ID exactly but system keeps telling me it can't verify because name doesn't match.

Moderator
Andrea G Moderator Member Since: Jul 7, 2020
4559 of 4,725

Hi Michele,

 

One of our agents will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
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Active Member
SERGIO G Member Since: Oct 7, 2020
4560 of 4,725

Im trying  to verify my ID because it wont let me  submit more for jobs and I havent received anything in my email saying that i need to verify my ID only the website is saying it.

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