Everything was okay, until I tried to upgrade to a paid membership, then the system asked me to upload my id again, and this time it did not go through and it has now stopped me from submitting proposals. Support has been very unresponsive.
I'm sorry to hear you had trouble contacting support. I've escalated your concern to the appropriate team and your account is now showing as verified. You should be able to submit proposals again.
I have this message on my page when I try to post bids:
"You've reached the maximum number of tries to upload your ID.
To verify your identity so that you can access all jobs, please contact customer support."
THe issue is that my ID was verified succesfully a week ago and my profile shows it. THe request came up after some agency proposed me work on upwork and requested verification. Looks like it is a bug in the system the "client" tried to exploit
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