I had just tried to upload my license for verification. The photo was untampered with and legitimate to my identity. For some unknown reason, upwork's error catch kept saying my names did not match when in fact they did. Now I am locked out of verifying my license for trying too many times with the same picture and cannot apply for work. I am unsure of what to do next.
I am very excited to get started on my freelance journey. I have set up my profile and Im all ready to go, i'm just having an issue verifying my drivers licence when trying to submit a proposal. Its not accepting the photo of my license. Any suggestions to get a photo that is acceptable?
I checked your account and it looks like you have already completed verifying your location. Could you please try to clear your cache and cookies or use a different browser?
I was asked to verify my identity, but my ID document was not accepted. I tried to upload my driver's license, so I'm not sure why it wasn't accepted. I have reached the maximum attempts to upload my ID and need further assistance verifying my ID before I can apply to job. Please let me know what are the next steps. Thanks.
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