Hello! I uploaded my driver's license to verify my identity and Upwork "could not authenticate the ID" and placed a hold on my account. I have no link or option to set up a video call, or to do any of the other options I see in the forum. Could someone help me verify my account? Thank you!
I uploaded my Driver's License, but I got an error message that the ID cannot be verified. Now, it shows the following error message:
You've reached the maximum number of tries to upload your ID.
To verify your identity so that you can access all jobs, please contact customer support.
Please advise how I should proceed. Thanks!
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