I'm facing the same problem.
I've been trying this for couple of days sent email to customer service no response yet.
@ Deepak R. --
With all due respect, I might suggest that your most pressing problem may not be verififcation of your identity. That may be a moot problem/point in light of your aggressive listed hourly rate -- just a single dollar short of $1,000 per hour -- for what appears to be not all that phenomenally unique a skill set.