Every time I upload my ID, the site won't accept it. I made sure it was over 200dpi, not cropped, and fitting the size requirements. I think the problem might be that I have a vertical drivers license. (Don't worry, I'm over 18.) I don't really have any other form of ID I can use and I really want to be able to verify my location. What should I do?
UPDATE: Never mind, this got solved!
Something went wrong with the identification, as it said my name didn't match my id. Now i'm at the limit and link won't allow me to submit my picture anymore. Need it reset somehow so I can try again. Thanks in advance!
Good morning All,
Before I begin, I would like to say I already have a ticket open with customer care about this and thanks for your time. I just want to know if others have faced this before, I got this notification (You have reached the Maximum Number of Tries for Uploading your ID) after I applied for job when I clicked the "view job posting" to see how many proposals this job has recieved. I have a verified profile on Upwork and it was sttange, customer care told me there is no hold on my account and it might be a glicth so I wanted to know if any of you have ever come accross this?