I'll go ahead and check this with the team. I'll let you know if I hear back from them and will post any information I can share. I'm sorry for the inconvenience this has caused.
I have been having this problem consistently. I already contacted UpWork once and had the verfication reset. It still does not work. I have tried different images of the same driver's liscense. Is there any other way to do this?
I see you already have a support ticket with us about your location verification. One of our agents will get back to you as soon as possible and assist you with the process.
I am also having this exact issue. I have searched everywhere but cannot find where to upload my identification. Please get in touch with me as soon as possible, there are multiple jobs I would like to submit proposals to.
I just checked your account and I could see that you have a notification that you must verify the two small deposits to complete the verification. Kindly click the link in the notification to verify the 2 amounts. Thank you.