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United States Location Verification - Unable to do

Active Member
Julia H Member Since: Nov 4, 2018
1641 of 1,667

Hi,

 

I have a Governement-issued identification card, but not one on your list - is it possible to be verified through a different process? 

 

Thanks

 

Julia

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1642 of 1,667

Hi Julia, 


You should be able to verify your location with any of the following IDs: Driver's License, State ID card, United States Passport, Green Card. If you are unable to verify your location, you should still be able to bid for jobs that do not have a U.S. location requirement. 


-Avery
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Active Member
Julia H Member Since: Nov 4, 2018
1643 of 1,667

Hi Avery,

 

I don't have any of those documents but I do have an Employment Authorization Document - can that card not be used for verification?

 

Thanks

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1644 of 1,667

Hi Julia, 


I went ahead and checked this with the team to confirm if I have the right information. I'll get back to you once I hear back from them. 


-Avery
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Active Member
Julia H Member Since: Nov 4, 2018
1645 of 1,667
Thanks very much.
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1646 of 1,667

Hi Julia, 


The team has confirmed that you can use your EAD to verify you location. Please proceed with the location verification, and let us know if you have further questions. 


-Avery
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Active Member
Julia H Member Since: Nov 4, 2018
1647 of 1,667
Thank you for your response. I have tried uploading my EAD card but as
there isn't an option for that type of verification it doesn't seem to be
working - which option should I use?
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1648 of 1,667

Hi Julia,

 

I checked your ticket and I can see that our team shared more information and guidelines regarding your verification process a few minutes ago. Please check that ticket which details what steps you should take to successfully verify your location. If you have any additional questions please post them on your ticket and our team will assist you. Thank you.

~ Bojan
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Active Member
Tiffany W Member Since: Nov 24, 2018
1649 of 1,667

I got the email after trying to submit my ID a couple different ways that obviously didn't work, and it said there'd been a hold placed on my account, but it didn't say temporarily or permanantly. The way it was worded, it sounded permanent, but I just need help uploading my ID?...

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1650 of 1,667

Hi Tiffany,

 

One of our team members will reach out to assist you via email to assist you in completing your ID verification. Thank you!

Joanne
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