I have encountered the "You have reached the Maximum Number of Tries for Uploading your ID" message when trying to complete the verification process. The contact customer support message leads to a broken 404 page.
Please someone help me to unlock this!!
I am having the same issue as well but no option is available for me to resolve this. The option to email is greyed out and I cannot select. The driver license I uploaded met your requirements? May I have this rectified please?