Oct 8, 2017 07:28:17 AM by Bharath Mohan S
Mar 13, 2019 10:57:13 AM by Jennifer P
Hello Mary,
I have logged into my profile, and I am unable to confirm my identity however, I only remember trying to do this once. I have followed the contact support steps, but I have reached a dead end. Is there someone who can assist me with this please and quickly?
Jennifer
Mar 13, 2019 11:19:09 AM by Bojan S
Hi Jennifer,
We'll have one of our agents reach out to you via support ticket to assist you with your verification process.
Thank you for reaching out to us.
Apr 1, 2019 07:51:15 AM by Bojan S
Hi Daniel,
We'll have one of our agents reach out to you via support ticket to assist you with your verification process.
Thank you for reaching out to us.
Mar 2, 2018 10:50:45 AM by Konstantin S
same problem here, the instructions are to take a clear picture, which I did and after several attempts and a message: Max number of tries for uploading your ID, the link to contact customer support is useless.
May 11, 2018 09:24:58 PM by Christopher Z
I am also having this exact problem. I took a clear photo which met all the listed requirements, yet all my ID submissions were rejected, and now I am told to contact support with a link that's broken. Can you please put me in contact with someone who can help to verify my address? I can't wait to get to work!
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