Oct 8, 2017 07:28:17 AM by Bharath Mohan S
May 25, 2018 03:31:06 PM by Bethany C
I am having trouble with this as well. I uploaded two different photos of my driver's license and the system was unable to get what it needed from the photos. I ended up maxing out the number of alotted tries and when I tried to contact customer service it told me to go to the community for answers.
Can someone please assist me with this issue?
May 25, 2018 04:29:54 PM by Ryan C
Hello Bethany,
I'm sorry to hear that. Have you tried sending us a ticket by clicking the Contact Customer Support in the error message displayed when you try to submit a proposal to a US only job? If you are still having some trouble, please respond here. Thanks!
Feb 6, 2019 09:56:32 AM by Nathaniel M
I need help with same issue. Followed instructions and clicked link to submit a request but just sent me here. Please contact me
Mar 25, 2020 10:37:48 AM by Bojan S
Hi Lalita,
We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.
Thank you for reaching out to us.
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