Oct 8, 2017 07:28:17 AM by Bharath Mohan S
Apr 5, 2018 02:55:10 PM by Ryan C
Hello Dev,
I think Nina K's referring to this post:
@Nina K wrote:
Hi Pratyoosh,
Please go ahead and click on a job that you would like to send a proposal to that is U.S only. At the top of the page you should see a notification asking you to contact customer support with a green link. If you go ahead and click the link, it should allow you to create a ticket directly to customer support so that they can help you resolve your verification issue.
Can you please try to clear your cache and cookies? Or try a different browser and then follow the instructions? If you are still not able to send us a ticket, please let us know. Thank you!
Apr 10, 2018 01:24:22 PM by Maxwell P
I am in the middle of a legal name change - so my license at the moment does not match my current legal name (it will take about a month to get a new license that matches my legal name. How can I sumbit additional documents to verify that legal name? (I have a court order with my current legal name.)
Apr 17, 2018 07:11:20 PM by Jakob J
Hello Upwork, do you feel as though you could please help me verify my passport? The glossy laminate has made so that I have to contact customer support.
P.S. as someone with experience in webpage/app design--I feel as though I should've been informed to make a thread in UpWork Community. I spent way too much time trying to find this outlet, hope this helps others in the future.
Apr 17, 2018 10:12:49 PM by Avery O
Hi Chris,
On a job post that you are interested in, when you try to submit a proposal, you should be able to see the link to get in touch with Customer Support directly. Please click on that link to be able to reach out our Customer Support Team so that they can assist you.
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