I was uploading my driver's license wrongly on upwork not meeting the specifications of picture format. I did so a number of times and have been asked to contact support because I have exceeded the number of trials. Please, I don't know what to do now considering I keep being directed to the community not customer support at every trial.
I keep getting the message that I "have reach my maximum number of attempts to upload my ID" and I am becoming irritated. I followed all the guidelines but it still cannot be verified.
I received a notification "You've reached the maximum number of tries to upload your ID.
To verify your identity so that you can access all jobs, please contact customer support"
Can you help me out pls? I'm ready for a video call at all time. And I've made a better picture of my Californian ID.
Thank you and have a great day.