Hi can I also please get help with this?
I see an error saying: "You've reached the maximum number of tries to upload your ID." and I haven't received any feedback from the customer support contact page.
Hello, all. I came back to Upwork after quite a hiatus wasn't able to find the a place to verify my ID. Upon opening a job, I was given the error: "You've reached the maximum number of tries to upload your ID. Please contact customer support."
Thank you in advance for your assistance!
I took several photos of my ID which turned out too dark or didn't fit the requirement somehow, but now it's not allowing me to try anymore until I contact customer support. Would anyone be able to help me with this situation so I can finish verifying my account?
Thanks in advance!
Han I don't have a solution, but am letting you know I'm having the exact same problem! Thanks for posting your issue. I'll be in touch if I come up with the answer! Super frustrating.