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United States Location Verification - Unable to do

Active Member
Ray P Member Since: Feb 16, 2019
2221 of 3,400

I can't submit my proposals at the moment.

Can you help me?

 

Community Guru
Yeasir A Member Since: May 16, 2017
2222 of 3,400
Can you describe what is the problem going on? Do you have connects?
If you have connects then switch the browser and try to submit.
Active Member
Ray P Member Since: Feb 16, 2019
2223 of 3,400

Yeah, I have 60 available connects.

I created my account at a few days ago.

But I can't send my proposals to all the jobs at the moment.

It shows I've reached the maximum number of tries to upload my ID.

Can you help me to fix this issue?

 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2224 of 3,400

Hi Ray, 


A member of the Customer Support Team will reach out to you to assist you with your location verification. 


-Avery
Untitled
Active Member
Austen S Member Since: Feb 17, 2019
2225 of 3,400

Hi, 

 

I would like to verification my ID so I can submit proposals for US only jobs.

 

Thanks,

 

-Austen 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2226 of 3,400

Hi Austen,

 

One of our customer support agents will reach out to assist you in uploading your ID for verification. Thank you!


-Joanne
Untitled
Active Member
Charles A Member Since: Feb 16, 2019
2227 of 3,400

I have tried to verify drivers license and exceeded the limit twice already and it is still not working. I just need to get my Information verified so that i can get to work. 

Community Guru
Yeasir A Member Since: May 16, 2017
2228 of 3,400

Don't edit the picture!

Just capture an image from your camera and upload it without editing anything (no cropping or effet).

Also all the edges should be visible

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2229 of 3,400

Hi Charles,

 

I checked your account and it looks like the ID you submitted has been accepted and your location has been verified. You may now start submitting proposals. If you haven't already, please check out this thread to help you get started on Upwork. Let us know if you have any questions, we're always here to help. Thanks! 


-Joanne
Untitled
Active Member
Jeff S Member Since: Feb 17, 2019
2230 of 3,400
I’m not sure why it says it couldn’t verify my ID. Is there anyway you can help?
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