I can’t pass the identity verification as my ID was issued outside of the USA (although I live in the USA and focus on the local customers).
How can I pass the identity verification under these circumstances?
I was trying to upload my ID but was unsucessful. It now says the following;
"You've reached the maximum number of tries to upload your ID.
To verify your identity so that you can access all jobs, please contact customer support."
I'm trying to contact customer support but can get through. Any idea how i can rectify this?
Charlie E. **Edited for Community Guidelines**
I am also experiencing the same thing, but I am wondering if it is because I haven't been verified.
When I researched on having the verification issue, I saw that you need to be contacted by Upwork to verify your identity, however I don't believe that's happened yet. I attempted to verify my identification by uploading my drivers license (unexpired, clear image, not blurry, all borders in plain view with margins on all sides, not edited in any way) multiple times with no success.