United States Location Verification - Unable to do

[Bojan S]

Hi Steven,

Thank you for reaching out to us. I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with your verification process.

[Drew L]

I've tried uploading my passport photo but it did not accept my ID -- could I please also be directly contacted via a support ticket to resolve this? Thank you!

[Avery O]

Hi Drew, and Nick, 

A member of the Customer Support Team will reach out to you to assist you with your location verification. 

[Steven K]

I still have not received anything Bojan

[Goran V]

Hi Steven,

Our team has already reached out to you via ticket with detailed instructions on how to complete your verification. You can access your tickets on this Link, Thank you.

[Nick N]

Hi guys,

I can’t pass the identity verification as my ID was issued outside of the USA (although I live in the USA and focus on the local customers).

How can I pass the identity verification under these circumstances?

Thanks!

[Mariah P]

I get this message

You've reached the maximum number of tries to upload your ID.
To verify your identity so that you can access all jobs, please contact customer support.

**Edited for Community Guidelines**

[Goran V]

Hi Mariah,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

[Charlie G]

I was trying to upload my ID but was unsucessful. It now says the following;

"You've reached the maximum number of tries to upload your ID. 
To verify your identity so that you can access all jobs, please contact customer support."

I'm trying to contact customer support but can get through. Any idea how i can rectify this?

Thanks 

Charlie E. **Edited for Community Guidelines**

[Goran V]

Hi Charlie,

Our team has already reached out to you via ticket to assist you further with your verification. You can access your tickets on this Link, if you have any additional questions feel free to post them there and our team will assist you further. Thank you.