I received the error message that my ID could not be verified. I live in Illinois so my license has lots of holographic strips on and the lighting of the room I am in is terrible so maybe that was my issue? I held the license up as to better show in the lighting but made sure all the corners were visible and that there was a border.. Please help.
a message on my pages reads: You've reached the maximum number of tries to upload your ID. To verify your identity so that you can access all jobs, please contact customer support.
How do I post or send the right information?
I've shared your concern with our customer support team and one of the team members will reach out and assist you directly via support ticket. Thank you!
Hi! I've tried to get my driver's license photo to be verified, but it isn't working. It probably has to do with the fact that it's still a vertical license (below 21). I'm currently 22, but haven't gotten it switched over. Is there still a way for me to get it verified so I can start work?
I shared your account information with the Customer Support Team and they will reach out to you to assist you with your location verification.
Let me know if I can further assist you with anything!