It has been almost impossible to find assistance on this and this new method of trying to get answers instead of just reaching out to a support person is kind of annoying. I am considering just not using this website anymore to be fair.
However, my question anyways.
I am trying to submit my ID verification for the location or whatever. It is trying to do the auto-verify. The problem is that it is claiming that my account name is different from the name on my ID. Which is not true. They are the same name. How can I fix this issue?
Please don't tell me to change the angles of the photo or change the background. I tried different lighting, different photos of my ID from other occasions, etc.
Thanks, I guess.
Hello, I created my profile 2 years ago, didn't have much luck at first and left. Recently I came back wanting to give it another go, updated my profile and protfiolo and went to apply for a job and the submit button is grayed out and I have an alert saying:
You've reached the maximum number of tries to upload your ID. Please contact customer support.
The Support Bot tells me:
If you have reached the maximum attempts to verify, please contact a support agent who can provide further assistance.
I have not been able to figgure out how to contact a support agent. How do I contact a support agent?