Upwork is not recognizing my driver's license. I have uploaded a picture several times and it tells me to submit a picture of my DL, state ID or passport. I don't know why it is not accepting it. I've followed all of the instructions. The photo is not blurry and includes the entire license / borders. It is not an edited photo either.
Is there anyone I can speak with that can fix this for me?
I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with your verification process.
I've uploaded a picture of my ID and my name is clearly visible on the ID. However, it keeps getting kicked back with the claim that it doesn't match my name.
But it does.
How can I get verified through another method, since the system doesn't want to recognize that my name is my name?
Thank you for reaching out to us. Looks like you were able to successfully complete your verification process. Feel free to follow up if you still need any assistance, we're here to help!