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United States Location Verification - Unable to do

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4061 of 4,721

Hi Payton,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Tony H Member Since: Feb 11, 2020
4062 of 4,721

Hey there.

 

I live in Florida, United States and I have a problem using Upwork. I have been trying to verify my ID but Upwork is unable to accept it. I kept getting messages that Upwork has trouble verifying my ID. Please help me verify my ID. Thank you.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4063 of 4,721

Hi Tony,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
Untitled
Active Member
Tony H Member Since: Feb 11, 2020
4064 of 4,721

Hello everybody.

 

I have noticed a problem upon verifying my ID. Upwork seems to not be able to verify it. Please help since I am not sure what is happening. The picture of my ID is as described by the guidelines.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4065 of 4,721

Hi Tony, 


Our team has already reached out to you via ticket to assist you further with your verification. You can access your tickets on this Link. Thank you.


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Active Member
Full D Member Since: Feb 12, 2020
4066 of 4,721
I'd not auto verified. Max number of attempts. Need to do selfie verification, received no ID ticket request or email.
How to proceed?
This is really inconvenient, especially because I wasn't warned I had limited attempts and I had already spent a lot of time learning how to convert .Jpg to .JPEG.
Now I am at a standstill until I am able to proceed and I want to have this completed. Especially since I now need to upload additional pictures that I will have to go through an entire process to convert.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4067 of 4,721

Hi Full,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification.. Thank you.


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Active Member
Rachel S Member Since: Feb 13, 2020
4068 of 4,721

Hello. I have submitted yet another photo to verify my identification. I have followed all of the criteria and have been denied again. Can I have an actual person verify that this is adequate? I have attached my most recent submission below.

Thank you

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4069 of 4,721

Thank you for reaching out to us, Rachel.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
Untitled
Active Member
Summer K Member Since: Feb 14, 2020
4070 of 4,721

Hello,

 

I have tried multiple times to verfiy my ID using my Driver's Lic. and all attempts have failed.  I'ved used different camera phones, lighting, backgrounds, and cameras to do this and it will not accept it.  Is there anyway I can get help with this so that I may begin sending out proposals?

 

Mahalo!

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