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United States Location Verification - Unable to do

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4191 of 4,313

Hi DONGGI,

 

In order to verify their location, a freelancer needs to provide a state ID, driver's license, U.S. passport or greencard. Unfortunately, it's not possible to verify location without one of those documents but you can still have access to all the jobs in the marketplace that don't have U.S.-only requirement.

 

Thank you!


~ Bojan
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Monica S Member Since: Apr 6, 2020
4192 of 4,313
I was trying to upload my ID but I got the message “ You've reached the maximum number of tries to upload your ID. To verify your identity so that you can access all jobs, please contact customer support”. How should I proceed to verify my ID?
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Goran V Moderator Member Since: Mar 24, 2017
4193 of 4,313

Hi Monica,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Armando Q Member Since: Apr 8, 2020
4194 of 4,313

Hi, I am looking for some help from a support agent because I have reached the max intents for my verification ID. My ID is not a US ID. So, is from another country and it is not in english. Please

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4195 of 4,313

Hi Armando,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Rene P Member Since: Apr 8, 2020
4196 of 4,313

Need help (Read Subject Line)

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Bojan S Moderator Member Since: Mar 9, 2018
4197 of 4,313

Thank you for reaching out to us, Rene.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
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Linda G Member Since: Apr 8, 2020
4198 of 4,313

Hello,

 

I am a Candian citizen living in the USA as a US resident. How can I work with Upwork when I don't have a US drivers license or US ID or passport? I can't seem to bid on any jobs?

 

Thank you in advance Smiley Happy 

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Avery O Moderator Member Since: Nov 23, 2015
4199 of 4,313

Hi Linda, 


I'll go ahead and share your concern with the Customer Support Team so that you can be assisted further. I would also recommend that you contact a local advisor to make sure that you have the proper work documents to be able to work in the U.S. 


-Avery
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Linda G Member Since: Apr 8, 2020
4200 of 4,313
Thank you! I really need the work right now and need to know what I can do.

Be safe,

Linda
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