I'm new to Upwork, and when I was creating my profile, I uploaded my driver's license in which the address needed to be updated, and didn't match my current information. I recently had it updated, but now it says "You've reached the maximum number of tries to upload your ID."
How do I resolve this?
HELP! I have tried several times to redo my ID verification. I cannot contact the so called customer service because they simply do not care. This is the only place I was allowed to go. Please help me
I need to redo my ID verification.
Despite having a very clear image of my id, my attacehment was still rejected and I recieved the attached error message.. Is there a way to resolve this?
I need to verify my identitfication with a customer support agent. My government id clearly states my first name on the id as it is written in the system. The site now states that I have exceeded the amount of times to verify identity. I need help getting this fixed, or I need to close my account.
I have this same issue. I was initially unsure about Upwork so I registered with an unofficial name (it's my name but not on my documents). I changed it but the verification documents, I do not have the one on the list. I newly migrated from Canada to the US and currently have an Employment Authorization Document. How do I verify my identity?