United States Location Verification - Unable to do

[Kathy L]

I enter my phone number but the only option is to receive a code via text for verification.  My phone number is a landline and doesn't receive texts.  I sent an email a few days ago and never received a response.  I cannot move forward in setting up a profile without this verification.

[Goran V]

Hi Kathy,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

[Ben O]

Hi, Bojan

I am trying to submit a proposal but I am receiving this error towards the top: "You've reached the maximum number of tries to upload your ID. To verify your identity so that you can access all jobs, please contact customer support".

Could you help me with this?

[Bojan S]

Hi Ben,

We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.

Thank you for reaching out to us. 

[Connor B]

Would someone be able to help me with this issue? Thank you,

[Andrea G]

Hi Connor,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

Thanks!