I attempted to bid for a project, but I was notified that I am unable to submit proposals until I have uploaded my ID to verify my identity. When I tried to upload my ID, I encounter an error message saying that I have reached the maximum number of tries to upload my ID and must contact customer support.
Are there any moderators that may help me upload my ID and verify my identity?
Here is a screenshot of the error message:
I think i have tryed multiple times, "You've reached the maximum number of tries to upload your ID.
To verify your identity so that you can access all jobs, please contact customer support."
Can i provide the bank statement or my paypal satement as a proof. IF you want i can also show my EIN number which is under my name. Kindly help me to verify by using these options. Thanks
I tried to upload my ID but recived an email saying
"Thank you for attempting to verify your location. Unfortunately, we could not authenticate the ID you uploaded."
I have tried to follow links prvided by the support bot but the links seem to be old and dead. Is there an actual human available to help?
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