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United States Location Verification - Unable to do

Active Member
Cristina Villa N Member Since: Mar 1, 2018
41 of 2,257

Also in the same boat as these guys...I need help with upload my I.D. verfication after several of failed tries. Thank you.

Active Member
Jennifer Noemi G Member Since: Mar 7, 2018
42 of 2,257

I have same problem. Id verification; too many attempts so account on hold.  Can someone from customer service please help ! 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
43 of 2,257

Hi Jennifer, 


The Customer Support Team will assist you with verifying your location. 


-Avery
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Active Member
Alexcia R Member Since: Mar 11, 2018
44 of 2,257

Hi Avery,

I have the same issues with verifying my location and I've run out of attempts.

 

Community Guru
Jo-An B Member Since: Aug 2, 2016
45 of 2,257

Hi Alexcia and Luke,

One of our team member will reach out to you directly and assist you with the process.

~ Jo-An

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Active Member
Maggie R Member Since: Mar 13, 2018
46 of 2,257

I am having the same issue - it is telling me my ID is not a valid format, but I am submitting my state-issued driver's license from SC. Help!

Community Guru
Nina K Member Since: Nov 29, 2017
47 of 2,257

Maggie & Jonathan,

 

One of the team members will reach out to each of you to assist with the verification issues you are experiencing. Thanks!

~Nina
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Active Member
Jonathan O Member Since: Feb 24, 2018
48 of 2,257

Ive had the same issue. I tried uploading my id to verify my location. Now i am all out of attempts. Can someone help me verify my location?

Active Member
Zachary G Member Since: Mar 11, 2018
49 of 2,257

I also have this problem, can I get help to fix this?

Community Guru
Jo-An B Member Since: Aug 2, 2016
50 of 2,257

Hi Zachary,

Our Customer Support Team will reach out to you and assist you with your verification. 

~ Jo-An

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