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United States Location Verification - Unable to do

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
5181 of 5,221

Hi Lizette,

Someone from our team will reach out to you via support ticket in order to assist you further.

~Andrea
Upwork
63f34240
Active Member
Caleb R Member Since: Sep 15, 2021
5182 of 5,221

I'm wondering what I need to do to identify myself right now. I surpassed the # of times to upload ID and it wouldn't take it for some odd reason. It won't even let me try to verify anything anymore. What do I need to do?

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
5183 of 5,221

Hi Caleb,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

~Andrea
Upwork
10a9a41a
Active Member
Martin S Member Since: Sep 15, 2021
5184 of 5,221
Im having the same problem. I have uploaded photos in multiple orientations, with multiple backgrounds, and all possible lighting.
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5185 of 5,221

Hi Martin,

 

I've shared your concern about completing the location verification process with the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
9cdcc172
Active Member
Lee G Member Since: Sep 16, 2021
5186 of 5,221
Hi I’m new to up work and my drivers license was rejected…I’m not sure why but can someone please help me out ? It’s very difficult to find answers. Thanks
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
5187 of 5,221

Hi Lee,

 

I've shared your concern about completing the location verification process with the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
motheronthemoon
Active Member
Audriana G Member Since: Sep 23, 2021
5188 of 5,221

Hello,

 

I also need my account verified. After upload, it was rejected and I'm not seeing a link to connect to a chat.

 

Thank you

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5189 of 5,221

Hi Audriana,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us.

~ Bojan
Upwork
aadf3912
Active Member
Jake F Member Since: Sep 23, 2021
5190 of 5,221

I uploaded the image of my id; it's kinda old and a bit beat up so maybe the program wasn't able to recognize it. How can I get this resolved?