United States Location Verification - Unable to do

[Goran V]

Hi Jason,

Please follow the instruction and the hyperlink showing on your end and you will be able to resolve this. If you need any help from us(moderators) let us know. Thank you!

[Greg W]

Nina,

I am also unable to verify my U.S. identification.  I've submitted my driver's license in several different ways, all of which met the file type, file size and resolution requirements, and every time I get a message that it couldn't be done.  I can't find any way to contact Upwork other than through this forum.  I can e-mail you a copy of my ID if that helps.  Really need to get this resolved.  I had a rare day clear today to get started applying for work on here and now the whole day has gone to waste.  Please help.

-Greg

[Abeer K]

I am having the same issue, can't get to the link where I can send my photo ID. I don't see the email ID either where I can send my request.

[Brandon W]

Hello, I also need this kind of help. I have failed 3 times to verify myt ID card.

I wish you to help this as soon as possible.

Best.

[Julie A]

I have had the multiple attempts pop up trying to verify my ID. How do I get this taken care of? I have looked for that verfiy tab and I do NOT see it anywhere. 

[Joseph W]

Can an agent reach out to me to help with the same issue? 

[Nina C]

I am no longer able to submit my ID for verification and need help getting it set up. Please have someone contact me so I can get my ID verified. Thank you.

[Yulia K]

I have the same problem!

[Avery O]

HI Lynn, and Yulia, 

A member of the Customer Support Team will reach out to you to assist you with verifying your location. I'm sorry if this has caused any inconvenience on your end. 

[Sonja F]

Nina, Can someone help me as well?  I am having the same issue for two days.

Thanks-

Sonja