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United States Location Verification - Unable to do

Active Member
Joseph W Member Since: Feb 25, 2019
51 of 3,294

Can an agent reach out to me to help with the same issue? 

Active Member
Nina C Member Since: Feb 26, 2019
52 of 3,294

I am no longer able to submit my ID for verification and need help getting it set up. Please have someone contact me so I can get my ID verified. Thank you.

Active Member
Yulia K Member Since: Mar 28, 2019
53 of 3,294

I have the same problem!

Avery O Moderator Member Since: Nov 23, 2015
54 of 3,294

HI Lynn, and Yulia, 

A member of the Customer Support Team will reach out to you to assist you with verifying your location. I'm sorry if this has caused any inconvenience on your end. 

Active Member
Sonja F Member Since: Apr 2, 2019
55 of 3,294

Nina, Can someone help me as well?  I am having the same issue for two days.




Bojan S Moderator Member Since: Mar 9, 2018
56 of 3,294

Hi Sonja,


I checked and it looks like our team has already reached out to you regarding your concern. Please check this support ticket and follow the steps provided to complete the verification process. 


Thank you.

~ Bojan
Active Member
Kenneth N Member Since: Apr 5, 2019
57 of 3,294

Hi Nina,


I also have this problem - "have reach my maxium number of atempts to upload my ID".

Can you please help me?



Goran V Moderator Member Since: Mar 24, 2017
58 of 3,294

Hi Kenneth,


Our team will reach out to you as well and assist you further. Thank you.

Active Member
Cristina Villa N Member Since: Mar 1, 2018
59 of 3,294

Also in the same boat as these guys...I need help with upload my I.D. verfication after several of failed tries. Thank you.

Active Member
Jennifer Noemi G Member Since: Mar 7, 2018
60 of 3,294

I have same problem. Id verification; too many attempts so account on hold.  Can someone from customer service please help !