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United States Location Verification - Unable to do

Active Member
Julie A Member Since: Feb 21, 2019
51 of 3,709

I have had the multiple attempts pop up trying to verify my ID. How do I get this taken care of? I have looked for that verfiy tab and I do NOT see it anywhere. 

Active Member
Joseph W Member Since: Feb 25, 2019
52 of 3,709

Can an agent reach out to me to help with the same issue? 

Active Member
Nina C Member Since: Feb 26, 2019
53 of 3,709

I am no longer able to submit my ID for verification and need help getting it set up. Please have someone contact me so I can get my ID verified. Thank you.

Active Member
Yulia K Member Since: Mar 28, 2019
54 of 3,709

I have the same problem!

Avery O Moderator Member Since: Nov 23, 2015
55 of 3,709

HI Lynn, and Yulia, 

A member of the Customer Support Team will reach out to you to assist you with verifying your location. I'm sorry if this has caused any inconvenience on your end. 

Active Member
Sonja F Member Since: Apr 2, 2019
56 of 3,709

Nina, Can someone help me as well?  I am having the same issue for two days.




Bojan S Moderator Member Since: Mar 9, 2018
57 of 3,709

Hi Sonja,


I checked and it looks like our team has already reached out to you regarding your concern. Please check this support ticket and follow the steps provided to complete the verification process. 


Thank you.

~ Bojan
Active Member
Kenneth N Member Since: Apr 5, 2019
58 of 3,709

Hi Nina,


I also have this problem - "have reach my maxium number of atempts to upload my ID".

Can you please help me?



Goran V Moderator Member Since: Mar 24, 2017
59 of 3,709

Hi Kenneth,


Our team will reach out to you as well and assist you further. Thank you.

Active Member
Cristina Villa N Member Since: Mar 1, 2018
60 of 3,709

Also in the same boat as these guys...I need help with upload my I.D. verfication after several of failed tries. Thank you.