Oct 8, 2017 07:28:17 AM by Bharath Mohan S
May 31, 2018 01:37:25 PM by Tom O
Having similar issues,
Tried uploading proof of ID per the guidelines using all different specified formats however now I've reached the maximum number of tries (3). Started a help ticket and it was marked as solved eithout anyone getting in contact with me. Basically now my proficle is in limbo pending a response I'm not hopeful to get. Should I just start over?
May 31, 2018 03:11:56 PM Edited May 31, 2018 06:23:49 PM by Avery O
My name is Aleksandr Vaysberg, my email is **edited for Community Guidelines**
I can't start my id verification. When I click on this link https://support.upwork.com/hc/en-us/articles/360001176427 it says that I'm not authorized to see this page.
Thank you.
Jun 1, 2018 09:47:05 AM Edited Jun 1, 2018 11:06:09 AM by Nina K
I got locked out of account because my Drivers license photo was rotated 90 degrees. Can i please have my account unlocked and how can i go about making sure my ID is verfied so I can get speical United States Jobs.
**Edited for Community Guidelines**
Jun 1, 2018 10:59:01 AM by Steven E. L
What could possibly motivate you to post your ID in a public forum for every member of the community to download and potentially use in nefarious ways?
Jun 1, 2018 11:07:34 AM by Nina K
Hi Tyler,
Please go ahead and click on a job that you would like to send a proposal to that is U.S only. At the top of the page you should see a notification asking you to contact customer support with a green link. If you go ahead and click the link, it should allow you to create a ticket directly to customer support so that they can help you resolve your verification issue.
Jun 3, 2018 12:22:10 PM by Bojan S
Hi Kaelyn,
Thanks for reaching out to us. Please select a job that includes the US location requirement > check the notification at the top of the page and select the "contact customer support" link in the message, which will allow you to directly contact Customer Support regarding your verifying process. Thank you!
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