Well I am phyisically located in the US, except I don't have a driver's licence since I am on student visa here. Could I use my college ID or Visa to confirm my location?
I uploaded my Virginia drivers license photo when asked. Then you told me I don't live in the United States and suspended my account. What do I do now? The computer is wrong, I live in Charlottesville, Virginia. - Donald Hamilton
Computers are always wrong at the end of a day, in my opinion. They are an outcome of human work and to err is human, as far as I am concerned to believe. Someone will get in touch with you soon to clarify the issue and to resolve it in a manual way.
I checked and it looks like your location has now been verified. Your account should now be all set and you should be able to apply for U.S. only jobs.
I scanned a photo of my driver's license onto my computer for identity verification purposes, but the Upwork verification system won't accept it. I'd like to know how to fix this issue so I can start looking for jobs.
I'd crop the photo but apparently, I've used up all my tries at uploading the verification. Which is why I've contacted this customer support forum. But thank you for the suggestion!
Have you tried creating a ticket by clicking the Contact Customer Support link in the message displayed when you try to submit a proposal to US only jobs? If you are still not able to create a ticket, please let us know. Thank you!
I am trying to create support ticket from link, but I am not able to submit. Can you please help me with this request. I am getting below message.
You've reached the maximum number of tries to upload your ID.
To verify your identity so that you can access all jobs, please contact customer support.