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United States Location Verification - Unable to do

Active Member
Mark B Member Since: Feb 9, 2019
821 of 4,778

I have the same problem.  What is the support email address?  When I click the link to contact support I got directed here.  Frustrating.

Avery O Moderator Member Since: Nov 23, 2015
822 of 4,778

Hi Mark, 

I'm sorry for the inconvenience. The Customer Support Team will reach out to you to assist you with your location verification. 

Active Member
Samuel F Member Since: Feb 10, 2019
823 of 4,778

i havent been able to contact anyone about fixing this problem


Bojan S Moderator Member Since: Mar 9, 2018
824 of 4,778

Hi Samuel,


One of our team members will reach out to you directly and assist you further with your verification process, thank you.

~ Bojan
Active Member
Frederick R Member Since: Mar 27, 2019
825 of 4,778

i currently having the same issue, ive gone through the process of help and customer support but have it has not been resolved as of yet. i used my proper state id, and tried it a few times not im being blocked and i get an error and am un able to apply for work. any help would be greatly appreicated 

Active Member
Aimane L Member Since: Apr 13, 2019
826 of 4,778

sale here i have been trying to contact the support this past 2 days but i couldn't submit request .. anyway 
i tried to verify my account with a driver liscence but for some reason it didn't work and it asked me to contact the support ... how can i solve this issue ? how can i email the support please 

Joanne Marie P Moderator Member Since: Nov 26, 2017
827 of 4,778

Hi Aimane,


One of customer support team members will reach out and assist you in completing the location verification step. Thanks!

Active Member
Beatriz V Member Since: Oct 2, 2019
828 of 4,778

Good afternoon,


Same problem I can't upload my ID because I did several times. Can you help me please?


Thank you,



Bojan S Moderator Member Since: Mar 9, 2018
829 of 4,778

Thank you for reaching out to us, Beatriz.


One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 

~ Bojan
Active Member
Stacey S Member Since: Mar 9, 2019
830 of 4,778

I'm having the same problem. 

I got this message: "You've reached the maximum number of tries to upload your ID."

For some reason, it hasn't accepted my legitimate ID.What can I do for this?

When I click on the customer support link, I get routed here.

Can someone please help me with this?

Thank you.