Uploading Photo Error

[9fbf0995]

The photo I'm trying to upload complies with all of the photo requirements spelled out by UpWork, but I keep getting an error message. I have tried using a different photo, different browser, clearing my cache, and nothing works. Attached is the photo I'm trying to upload - it very clearly complies. Can someone help?

[AveryO]

Hi Ashley, 

Could you please try clearing your cookies, or using a different browser to see if the issue persists? 

[9fbf0995]

Avery - I've tried both already but just treid again with the same result. No matter what photo I use, it won't upload. It's frustrating because I can't even get my profile live until it uploads. 

Please help. 

[g_vasilevski]

Thank you for the follow up, Ashley,

One of our Customer Support agents will reach out to you via ticket as soon as possible and assist you further.