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Uploading Photo Error

The photo I'm trying to upload complies with all of the photo requirements spelled out by UpWork, but I keep getting an error message. I have tried using a different photo, different browser, clearing my cache, and nothing works. Attached is the photo I'm trying to upload - it very clearly complies. Can someone help?

Community Manager
Community Manager

Hi Ashley, 

Could you please try clearing your cookies, or using a different browser to see if the issue persists? 

~ Avery
Community Member

Avery - I've tried both already but just treid again with the same result. No matter what photo I use, it won't upload. It's frustrating because I can't even get my profile live until it uploads. 


Please help. 

Thank you for the follow up, Ashley,


One of our Customer Support agents will reach out to you via ticket as soon as possible and assist you further.

~ Goran
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