Mar 23, 2020 03:28:31 PM by Ashley Q
The photo I'm trying to upload complies with all of the photo requirements spelled out by UpWork, but I keep getting an error message. I have tried using a different photo, different browser, clearing my cache, and nothing works. Attached is the photo I'm trying to upload - it very clearly complies. Can someone help?
Mar 23, 2020 09:11:01 PM by Avery O
Could you please try clearing your cookies, or using a different browser to see if the issue persists?
Mar 24, 2020 04:23:07 AM by Ashley Q
Avery - I've tried both already but just treid again with the same result. No matter what photo I use, it won't upload. It's frustrating because I can't even get my profile live until it uploads.
Mar 24, 2020 04:35:12 AM by Goran V
Thank you for the follow up, Ashley,
One of our Customer Support agents will reach out to you via ticket as soon as possible and assist you further.