Apr 23, 2018 03:45:51 AM Edited Apr 23, 2018 04:01:24 AM by Larry C
Greetings, I cannot complete my Upwork Profile. The issue I am having is, every single time I try to upload my profile photo, Upwork has an error for an unknown reason. Thus I cant complete my profile.
Things I've Tried Already:
-Loging out / loggin in and retrying
-Using a different browser
-Clearing cache / cookies and trying again
-Using a different computer all together, and repeating the clearing of cache and cookies again
-Tried using an ipad
-Contacted Upwork agent Ofalyn who assured me "log out, log in and it will work" to which I replied I had already done that step at least 20 times by now, but surely 21 will do it 😜 They didn't listen and requested to end the chat. It didn't work again, and I still cant complete my profile.
There seems to be an issue, is there any way I can email my profile photo and have an administrator set it? Nothing I've tried has worked or have been suggested to try has worked.
Apr 23, 2018 03:57:59 AM by Goran V
Hi Larry,
One of our team members will reach out to you on your new ticket and assist you further. Thank you!
Jun 6, 2018 03:03:30 AM by Goran V
Hi Foaad,
One of our team members will reach out to you shortly and assist you further. Thank you!
Jan 22, 2021 11:32:57 AM by Ailene L
Hello, I got the same problem with Mr. Larry. every single time I try to upload my profile photo, Upwork has an error for an unknown reason. Thus I cant complete my profile.
Jan 22, 2021 12:31:49 PM by Bojan S
Hi Ailene ,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.