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Uploading a profile photo Errors every time, I've tried multiple browsers, computers, etc.

larrycharlesjr
Active Member
Larry C Member Since: Apr 23, 2018
1 of 7

Greetings, I cannot complete my Upwork Profile. The issue I am having is, every single time I try to upload my profile photo, Upwork has an error for an unknown reason. Thus I cant complete my profile.

Things I've Tried Already:
-Loging out / loggin in and retrying 
-Using a different browser
-Clearing cache / cookies and trying again
-Using a different computer all together, and repeating the clearing of cache and cookies again

-Tried using an ipad
-Contacted Upwork agent Ofalyn who assured me "log out, log in and it will work" to which I replied I had already done that step at least 20 times by now, but surely 21 will do it ;P They didn't listen and requested to end the chat. It didn't work again, and I still cant complete my profile.

There seems to be an issue, is there any way I can email my profile photo and have an administrator set it? Nothing I've tried has worked or have been suggested to try has worked.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 7

Hi Larry,

One of our team members will reach out to you on your new ticket and assist you further. Thank you!


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larrycharlesjr
Active Member
Larry C Member Since: Apr 23, 2018
3 of 7

Thank you

foaad_ghaly
Active Member
Foaad G Member Since: Jun 6, 2018
4 of 7
Errors every time i upload my profile photo
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 7

Hi Foaad,

One of our team members will reach out to you shortly and assist you further. Thank you!


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ailene05
Active Member
Ailene L Member Since: Jan 22, 2021
6 of 7

Hello, I got the same problem with Mr. Larry. every single time I try to upload my profile photo, Upwork has an error for an unknown reason. Thus I cant complete my profile.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
7 of 7

Hi Ailene ,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.


~ Bojan
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