Jul 8, 2020 07:21:34 AM by Lauren S
I am in need of assistance with uploading a profile picture. I am continuing to get an error message. Thanks!
Jul 8, 2020 07:46:01 AM by Bojan S
Hi Lauren,
Could you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.
Thank you!
Jul 8, 2020 08:05:38 AM by Lauren S