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Re: Uploading profile picture

00f6c8aa
Active Member
Lauren S Member Since: Jul 8, 2020
1 of 3

I am in need of assistance with uploading a profile picture. I am continuing to get an error message. Thanks!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 3

Hi Lauren,

 

Could you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.

 

Thank you!

~ Bojan
Upwork
00f6c8aa
Active Member
Lauren S Member Since: Jul 8, 2020
3 of 3
Clearing my history and cookies and cache worked. Thanks!
--
*~Lauren*

"Work willingly at whatever you do,
as though you were working for the Lord rather than for people."