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Uploading profile picture

I am in need of assistance with uploading a profile picture. I am continuing to get an error message. Thanks!

Community Manager
Community Manager

Hi Lauren,


Could you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.


Thank you!

~ Bojan

Clearing my history and cookies and cache worked. Thanks!

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