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marjoriesendon
Community Member

Upwork Membership Plus Refund

Hi, I'm new to upwork. So I tried to check about the Membership Plus because I'm looking for ways to increase my connects. I have forgotten that I had my debit card linked to my Upwork account and so the membership was automatically paid and there was no option for me to confirm or cancel the payment. I have canceled the subscription thinking that there is an option for a refund but it says it changes will be effective next billing cycle. Is there an option to get a refund the amount that was taken out of my bank account? I don't have work so I can't afford to pay for anything at the moment. 

3 REPLIES 3
NikolaS
Moderator
Moderator

Hi Marjorie,

 

One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
9d0ec371
Community Member

Hello, I am trying to cancel my subscription to get a refund. Can I cancel my plan and get a refund, please?

Hi Abigail,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your membership plan. Thank you.

~ Goran
Upwork
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