Upwork Payment not received in payoneer

[aminahmad26]

Hey, 

I did payment request on 20 August and didn't receive it, so I opened a ticket and told my issue there. The agent said they would contact/resolve issue in 1-2 day time span and would contact me. I even replied them twice and still haven't received any response regarding the issue.

It would be appreciated if the issue is resolved or any update regading the issue.

Thanks,

Ahmad Amin

[kochubei_valeria]

Hi Ahmad,

I checked and it looks like this is something you need to contact Payoneer customer support about. They should be able to advise you on how to access your funds.