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Upwork Profile Error Message

Active Member
Joel H Member Since: Mar 3, 2019
1 of 8

hello there, i am still getting an error message when updating my upwork profile. I tried using private browsing and clearing browsing data but still wont work. can you help me with this one. i already tried a different browser too. Thnaks in advance. 

 

Yours truly

Joel Hernandez

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 8

Hi Joel, 


I wanted to check what section of the profile you were trying to update to see if I should be able to replicate the issue from my end.


-Avery
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Active Member
Joel H Member Since: Mar 3, 2019
3 of 8

I am trying to update the employment history and always getting the same error message after exhausting all the troubleshooting possible. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 8

Hi Joel,

 

Please clear your cache and cookies or log in with another browser, if you`re still experiencing the same problem after this let me know. Thank you.


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Active Member
Joel H Member Since: Mar 3, 2019
5 of 8

As per discussed I have already exhausted the troubleshooting including these steps so I am thinking that something must have gone wrong and needed to be reported to upwork. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 8

Thanks Joel,


Could you please let me know what browsers did you used and our team will assist you further.


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Active Member
Joel H Member Since: Mar 3, 2019
7 of 8
Google chrome is my main browser and i used microsoft edge and still failed.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 8

Hi Joel,

 

Our team will investigate this further and reach out to you via ticket as soon as possible to assist you further, thank you.


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