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Upwork Tracker - Not Working

7ba0c500
Ace Contributor
Marisa Y Member Since: May 27, 2021
1 of 5

Help suddenly my Tracker is only taking pictures of my desktop pix NOT what I am actually working on! I need this sorted for the employer please asap. Let me know what I need to do asap thank you.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 5

Hi Marisa,

 

You can find some advice on how to troubleshoot the Desktop App here. If the issue persists, please report it so we can help you. Here’s how:

 

Click your name at the lower left of the app
Select Support and Feedback
Enter the details of your issue and click Send

 

~Andrea
Upwork
7ba0c500
Ace Contributor
Marisa Y Member Since: May 27, 2021
3 of 5

is it what i mean! it does odd things!! It crashed and then now I have 2 msgs that I've sent.  I still cant download the Tracker.

7ba0c500
Ace Contributor
Marisa Y Member Since: May 27, 2021
4 of 5

Help I was in the middle of working and Upwork logged out when I brought it up again no more Tracker and it wont download! 

 

it;s very difficult to write you!!! It says you are having issues with ONE part and the rest is operational. Well the site is doing funny things!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 5

Hi Marisa,

 

A member of the team has reached out to you already and is awaiting your response. If you aren’t able to see the email you should also be able to access the ticket directly here.

 

Thank you! 

~ Bojan
Upwork