Upwork account suspended

[vimaljames]

I am new to US.And so far that reason i have not added my bank account.Now i receive a message saying my account is suspended.I have an active job that i accepted.Now what should i do to resolve this.Should i add my wife's bank account in upwork.Will that solve the issue or i have to wait for SSn so that i can add bank details in my name.?

[cylver1z]

Hello Vimal,

I'm sorry to hear that. I just checked your account and I could see that one of our representatives reached out to you regarding your account suspension. Please check your email for more information. Thank you.

[vimaljames]

I have an email on 6th feb saying my account is put on hold and have asked to verify my id.Will the issue be resolved once i verify my identity.

[cylver1z]

Hello Vimal,

Yes. Once you passed your identity verification, your account will be set back to normal. Thank you.

[vimaljames]

I have verified.But still it says suspended.Should i add the bank account.Is that the reason

[vimaljames]

thank you...solved now